Privacy Policy

Last updated: January 1, 2025

At PixoConverter, your privacy is our top priority. This privacy policy explains how we handle your data when you use our free online image converter service.

Information We Collect

Images You Upload: When you use PixoConverter to convert images, those files are temporarily uploaded to our servers for processing. We do not examine, analyze, or use your images for any purpose other than the conversion you requested.

Automatically Collected Information: Like most websites, we automatically collect certain information when you visit PixoConverter:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website (if applicable)

This information is collected through standard server logs and is used solely for analyzing site usage, improving our service, and identifying technical issues.

How We Use Your Information

Image Processing: Your uploaded images are processed on our servers to convert them to your requested format. This processing is entirely automated – no human ever views your images.

Service Improvement: We use aggregated, anonymized data about site usage to improve PixoConverter. This might include understanding which formats are most popular, optimizing conversion speed, or identifying technical issues.

Security: We monitor our systems to detect and prevent security threats, abuse, and technical issues.

How We Protect Your Data

HTTPS Encryption: All data transmitted between your browser and our servers is encrypted using HTTPS (SSL/TLS). This prevents anyone from intercepting your images during upload or download.

Automatic File Deletion: All uploaded images and converted files are automatically and permanently deleted from our servers after 1 hour. This is not optional – it happens automatically to protect your privacy.

No Permanent Storage: We do not maintain backups or archives of uploaded images. Once deleted, your files are gone forever.

No Human Access: Our staff never has access to your images. The conversion process is entirely automated.

What We Don't Do

We want to be crystal clear about what we DO NOT do with your data:

• We DO NOT permanently store your images
• We DO NOT analyze the content of your images
• We DO NOT sell your data to third parties
• We DO NOT use your images for machine learning or AI training
• We DO NOT share your images with anyone
• We DO NOT track you across other websites
• We DO NOT require registration or collect personal information

Cookies and Tracking

Essential Cookies: We use minimal essential cookies required for the website to function properly, such as maintaining your session while you convert images.

Analytics: We use basic analytics to understand how visitors use our site (number of visitors, popular pages, etc.). This data is anonymized and aggregated.

Advertising: We display advertisements to support our free service. These ads may use cookies for targeting and measurement. You can opt out of personalized advertising through your browser settings or ad preference tools.

Third-Party Services

Google AdSense: We use Google AdSense to display advertisements. Google may use cookies to show ads based on your browsing history. You can learn more about Google's privacy practices at https://policies.google.com/privacy.

No Other Third Parties: We do not share your data with any other third-party services, analytics providers, or data brokers.

Your Rights

You have the following rights regarding your data:

• Access: You can request information about data we hold about you (though we hold minimal data)
• Deletion: Your images are automatically deleted after 1 hour, but you can request immediate deletion by contacting us
• Correction: You can request correction of any inaccurate data we hold
• Opt-Out: You can opt out of non-essential cookies through your browser settings

Data Retention

Uploaded Images: Automatically deleted after 1 hour, no exceptions.

Server Logs: We retain anonymized server logs for up to 30 days for security and troubleshooting purposes. These logs do not contain image data.

Analytics Data: Aggregated, anonymized usage statistics are retained indefinitely to help us improve the service.

International Data Transfers

Our servers are located in the United Kingdom. If you access PixoConverter from outside the UK, your data will be transferred to and processed in the UK. We ensure appropriate safeguards are in place for any international data transfers.

Children's Privacy

PixoConverter is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last updated" date. Significant changes will be prominently announced on our website.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

• Email: privacy@pixoconverter.com
• Contact form: pixoconverter.com/contact

Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your data under the following legal bases:

• Legitimate Interest: Processing images you upload is necessary to provide the service you requested
• Consent: We obtain consent for non-essential cookies through cookie notices
• Legal Obligation: We may process data to comply with legal requirements

Summary

To summarize our privacy approach:

• Your images are automatically deleted after 1 hour
• We use HTTPS encryption for all transmissions
• We don't permanently store, analyze, or share your images
• We collect minimal data necessary to operate the service
• We're transparent about how we use cookies and ads
• You control your data and can request deletion at any time

Your trust is important to us. We're committed to protecting your privacy and being transparent about our data practices.